General Terms of Carriage

Information for our guests

We reserve the right to errors and changes in prices and dates.

Late riser tickets, day passes and ski passes are not transferable. Misuse will result in revocation of the ticket, a fine of Euro 100.00 per day and a report to the police. We apologise for any inconvenience! By purchasing a ticket, the guest accepts that a photo will be taken at the entrance scanner to prevent any misuse of the ticket. The photo will be deleted 2 days after expiry of the ski pass and not passed on to third parties!

Mixed price charges

Between high and post season, mixed prices apply.

Age categories

  • Children: Born 2003 - 2012 (born 2013 and younger FREE)
  • Youth: Born 2000 - 2002
  • Seniors: Born 1953 and older (only Steinplatte skiing area)
  • Disabled from 70% disability: Youth rate
  • Discounted rates only granted if showing a valid photo ID!

Ticket changes, Ticket replacements

Changing to another ski pass, extensions or postponement of the period of validity is not possible after the ski pass has been purchased. Lost ski passes cannot be replaced. We apologise for any inconvenience.

Ski pass reimbursement

Accidents or illness do not constitute legal ground for refunds; any refunds are given purely as a gesture of goodwill. The prerequisite for any refund is the immediate return of the ski pass of the person involved to the counter where the pass was purchased. Presentation of an certificate of illness/injury from a local physican is also required. No refunds of day passes can be given - there are no exceptions! Our established refund conditions apply. We reserve the right to refuse refunds without providing any grounds for this.

Ticket check, Terms of carriage, Instructions by cable car and lift staff

All tickets and ski passes are to be shown to inspecting persons on request. Furthermore, we ask you to follow the instructions of our lift staff - they are solely for your personal safety. Offenders will have their ski pass revoked. In other respects, the terms of carriage posted at every lower terminus shall apply. We reserve the right to errors and changes in prices and dates. Late riser tickets, day passes and ski passes are not transferable. Misuse will result in revocation of the ticket, a fine of Euro 100.00 per day and a report to the police. We apologise for any inconvenience!

Information gemäß § 24 DSG 2000 zu „Photocompare“

Es wird darauf hingewiesen, dass zum Zweck der Zutrittskontrolle ein Referenzfoto des Lifkarteninhabers/der Liftkarteninhaberin beim erstmaligen Durchschreiten eines mit einer Kamera ausgestatten Drehkreuzes angefertigt wird. Dieses Referenzfoto wird durch das Liftpersonal mit denjenigen Fotos verglichen, welche bei jedem weiteren Durchschreiten eines mit einer Kamera ausgestatteten Drehkreuzes angefertigt werden. Das Referenzfoto wird sofort nach Ablauf der Gültigkeit der Liftkarte gelöscht, die sonstigen Fotos spätestens 30 Minuten nach dem jeweiligen Durchschreiten eines Drehkreuzes. Es wird darauf hingewiesen, dass auch die Möglichkeit besteht, Liftkarten zu erwerben, welche technisch so konfiguriert sind, hierbei jedoch mit Stichprobenkontrollen durch das Liftpersonal gerechnet werden muss.


The individual services to which the tickets entitle are provided by legally independent enterprises. The contractor selling the ticket merely acts as a representative for the other enterprises. Thus only the respective company is responsible for the provision of individual services and for the payment of any compensation claims made as a result of any accident or injury.